In 2005, Kristal Forthner-Jones began her career with the City of Laurel after a surprise visit from Officer Kevin Jackson, who invited her to interview for a position she had applied for months earlier with the Laurel Police Department (LPD). She started as a records clerk and quickly adapted to the fast-paced environment, gaining experience that led to her transition to assistant city accountant in 2008. By 2014, she was promoted to city accountant, a role she held until 2024, when she was appointed City Clerk and Finance Director.

Forthner-Jones holds a degree in Business Administration with an emphasis in Executive Management from Rust College in Holly Springs, Mississippi. Her leadership qualities were shaped early on by her mother, Verlina Forthner, who spent 30 years in banking and was deeply involved in community service. Inspired by this example, Kristal has built a career rooted in public service and financial stewardship.

She is an active member of Zeta Phi Beta Sorority, Inc., and co-founder of Better Together Heidelberg, a nonprofit focused on revitalizing her hometown through beautification projects, youth engagement, and community development. Her efforts also extend to the Zodiac Ladies social group, which organizes events that strengthen community ties. Outside of work, she enjoys time with her children and finds peace during her daily commute to Heidelberg. Her journey from payroll clerk to City Clerk and Finance Director reflects her resilience, dedication, and commitment to serving both her city and her community.